Coaching & Counselling for Performance Improvement
If your organization is to sustain its competitive advantage, it needs employees who are motivated and eager to learn and adapt as their roles change along with the organization. Today’s companies need people who, at the least, meet their goals and, when given the opportunity, exceed those goals, demonstrating initiative and creativity. If you have strong people skills, you can build a high-performing team that can be relied on to make major contributions to your organization’s strategic plan.
This program is a thorough exploration of the people and practices involved in the provision of coaching and counselling at the workplace.
The program has been designed to help the participants to improve their ability to understand the employees and conduct effective coaching and counselling session through tried and tested techniques of Neuro-Linguistic Programming, which focuses on shifting the thinking pattern, language and behaviour of counselee.
Course Objectives
After the course, participants will be able to:
- clearly understand the distinction between ‘coaching’ and ‘counselling’ and when to use it appropriately.
- develop a positive coaching mind-set.
- develop eight essential skills for coaching.
- apply senses and intuition effectively during coaching process.
- develop a sound protocol for conducting a meaningful coaching session.
- understand how to deliver feedback that both praises and corrects team members while developing a positive atmosphere going forward.
- develop a positive human relation continuum.
- enhance coaching demonstration, clarification, feedback, and various other points.
- to turn the performance review session into a productive coaching session and strategically guide all team members to improved performance.
- develop genuine counsellor behaviour and characteristics.
- guide members to make the necessary adjustment in-order to improve himself.
- to develop and execute performance improvement action plan, and to evaluate performance post-counselling session.
Course Contents
- Introduction to Coaching
- Identifying Employee Coaching Needs
- Coaching Contract and Practice
- Sharing Positive and Constructive Feedback
- Diagnosing Performance Improvement
- Determining Ways to Improve
- Driving for Change
- Developing Coaching Action Plan
- Counseling for Performance Improvement
- Employee Assessment
- Preparation Stage
- Responding Stage
- Personalizing Stage
- Action Plan
- Implementation and Monitoring
Coaching & Counselling for Performance Improvement
Duration:
14 Hours
Targeted Audience:
- Managers
- Professionals
- Engineers
- Executives
- Administrators
- Supervisors
- Team Lead
- Technicians
- Those Interested
Methodology:
Lecture, Brainstorming, Case Study, Videos, Role-play, Educational Games, Basic Psychology, Neuro-Accelerated Learning Techniques.
Award:
Certificate of Achievement