Emotional Quotient Leadership
Two of the most important skills a manager must possess as a leader in an organization are managing his emotions and a good and an effective communication.
Our life-changing programme focus on unlocking the participant’s creativity, boosting their credibility and improving their human relation, whether it’s a face-to-face discussion with their team members, or even negotiating with their customers or vendor.
This program is designed to guide participants to manage their emotions and of others effectively and also to sharpen their communication skills and managing their emotions effectively. It also guides them on how to handle difficult people / situations they may face.
Course Objectives
After the course, participants will be able to:
- comprehend the importance of perception in any communication.
- utilize effectively different channels of communication to achieve objectives.
- comprehend how emotions influences communication.
- respond positively to criticism or negative situation.
- act accordingly with proper body language.
- enhance cooperative communication skills.
- practice assertive behaviors through verbal, vocal and visual techniques.
- apply your newly learned assertiveness skills to relevant on-the-job situations.
- handle difficult people and negotiate conflicts effectively understand how emotions influences communication.
- respond positively to criticism or negative situation.
- act accordingly with proper body language.
- enhance cooperative communication skills.
Course Contents
- The Psychology of Leadership
- Communication and Emotion Psychology
- Emotional Quotient Leadership at Workplace
- Connecting with the Heart
- Emotional Quotient Application
- Beyond Verbal Communication
- Assertiveness
- Persuasion and Intuition
- Managing Difficult People and Conflict
Emotional Quotient Leadership
Duration:
14 Hours
Targeted Audience:
- Managers
- Engineers
- Executives
- Supervisors
- Administrators
- Those Interested
Methodology:
Lecture, Brainstorming, Case Study, Videos, Role-play, Educational Games, Basic Psychology, Neuro-Accelerated Learning Techniques.
Award:
Certificate of Achievement