Behavioural and Performance Focused Interviewing Skills
“People hire people, not paper.” Anyone involved in hiring realizes the importance of knowing the candidate, not just the resume. But gathering good information, assessing the thinking pattern and evaluating the behaviour is very challenging. Everyone’s looking for the perfect means to make effective hiring decisions. A trained interviewer armed with the right tools is the best solution.
The program concentrates on the pre-interview preparation, developing job profile, preparing questions and their value, assessing candidate behaviour and their performance in specific, and selecting the right candidate. The behavioral-based interviewing technique pinpoints the exact qualities needed for a job and focuses questions on those critical behaviors. Consequently, decision making is based on data directly related to success on the job rather than first impressions.
Course Objectives
After the course, participants will be able to:
- comprehend a reliable approach for creating competency requirements for any given position.
- comprehend why behavioural interviews are two to five times more accurate than traditional interviews.
- identify and apply the principles of behaviour interviews, and performance-based selection methodology.
- recognize the pattern of behavioural questions and use this pattern to design job-specific, behavioural, performance-based questions.
- enhance professional interviewing skills with effective communication strategies and behavioural interviews techniques.
- apply hand-on experience guided through role plays and techniques gained applying the interviewing skills*.
Course Contents
- Challenges of Hiring Competent People
- Conventional vs. Behavioural & Performance Focused Interview
- Interview Preparation
- Job Analysis and Job Description
- Screening
- Performance Profiling
- Evidence Based Assessment
- Observation Skills and Techniques
- Assessment Methods
- Behavior and Performance Analysis
- Personality Fit
- Questioning and Assessment Techniques
- Behavioural Questioning Techniques
- Conducting the Interview
- Selection and Decision Making
Behavioural and Performance Focused Interviewing Skills
Duration:
14 Hours
Targeted Audience:
- HR Managers
- Head of Departments
- HR Business Partners
- Recruitment Personnel
- Line Managers
- Supervisors who conducts interviews
- Those interested to enhancing interviewing skills
Methodology:
Lecture, Brainstorming, Case Study, Videos, Role-play, Educational Games, Basic Psychology, Neuro-Accelerated Learning Techniques.
Award:
Certificate of Achievement