Selling Psychology
Selling Psychology is an advanced sales program that will truly test the ability of sales professionals to identify hidden buying patterns and develop their persuasion skills towards a Higher Value Proposition sale.
Selling Psychology aims to provide salespeople with the skills required to increase rapport with their clients and help them understand the customer needs rather than just the wants. This is done by presenting a number of practical examples and anecdotes from within the sales process.
The participants would be guided and training on how to analyze their clients and interact accordingly by building rapport, identifying their predicted behaviour, understanding logic and reasoning in-order to win sales. Conventional sales training doesn’t address these psychological barriers that restrict sales success.
Course Objectives
After the course, participants will be able to:
- comprehend the importance & usage of psychology in sales.
- use psychology methodology to link our body and mind between customer and salesperson.
- understand how customer perceive us.
- understand what customer wants and needs to buy fand how they make their decisions.
- monitor and analyze customer the “Psychological Way” through the VAKOG Model in-order to hear them and influence them effectively.
- understand the psychology behind customer habits and behaviour in decision making.
- educate and guide clients to decision making through metaprogram approach.
- develop and improve proper language usage or an effective closing.
- head straight to the heart of customer on issues and using them to close deals.
Course Contents
- Introduction to Psychology and Selling
- Psychology of Influencing Your Customer
- Sales Communication Process
- Selling Language Pattern
- Handling Objection Effectively
Selling Psychology
Duration:
14 Hours
Targeted Audience:
- Sales Managers
- Sales Executives
- Sales Engineers
- Customer Care Personnel
- Those Interested
Methodology:
Lecture, Brainstorming, Case Study, Videos, Role-play, Educational Games, Basic Psychology, Neuro-Accelerated Learning Techniques.
Award:
Certificate of Achievement