Communication Psychology at Workplace
Communication Psychology is a fascinating field that explores how people exchange information and how psychological processes affect these exchanges. In this program we guide participants using both basic psychology and Neuro-Linguistic-Programming approach in managing their verbal and non-verbal communication, emotions and cognitive biases. Participants would be guided on how to enhance their interactions, resolve conflicts, and foster a more inclusive and productive work environment.
Workplace training grounded in communication psychology equips employees with practical skills to navigate diverse communication styles, manage emotions, and interpret non-verbal signals effectively. It also addresses the nuances of feedback, cultural sensitivity, and virtual communication challenges. This training not only improves individual performance but also strengthens team dynamics and organizational cohesion. By incorporating these principles into training programs, organizations can build a more collaborative and efficient workplace, ultimately driving better outcomes and enhancing overall job satisfaction.
Course Objectives
After the course, participants will be able to:
- comprehend how individual perception and interpretation of messages are shaped by personal biases and past experiences.
- develop techniques to enhance message clarity and address perceptual barriers in communication.
- utilize effectively non-verbal communication skills to improve message delivery and enhance interpersonal interactions.
- apply principles of emotional intelligence to improve interaction quality and manage emotional responses constructively.
- develop strategies for successful one-on-one interactions, focusing on relationship building, conflict resolution, and active listening.
- apply techniques to foster positive interpersonal relationships and resolve conflicts effectively.
- examine how communication dynamics function within groups, including team collaboration, leadership, and decision-making.
- implement strategies to improve group communication, enhance team cohesion, and facilitate effective group processes.
- develop culturally sensitive communication approaches to effectively engage with diverse audiences and contexts.
- apply psychological principles of persuasion and influence to impact others in various contexts, including marketing and personal interactions.
- evaluate and apply ethical considerations in the use of persuasion techniques.
Course Contents
- Introduction to Communication Psychology
- Perception, Communication, and Influence
- Perception, Intuition, and Interpretation
- Listening Effectiveness
- Verbal and Non-Verbal Communication
- Emotional Quotient Communication
- Interpersonal Communication
- Team Communication
- Instructing, Delegation, Coaching
- Handling Conflict Effectively
Communication Psychology at Workplace
Duration:
14 Hours
Targeted Audience:
- Managers
- Professionals
- Engineers
- Executives
- Administrators
- Supervisors
- Team Lead
- Technicians
- Those Interested
Methodology:
Lecture, Brainstorming, Case Study, Videos, Role-play, Educational Games, Basic Psychology, Neuro-Accelerated Learning Techniques.
Award:
Certificate of Achievement